Privacy Policy

This policy (“Privacy Policy”) is to inform you about what kinds of information we collect about you when you purchase something from our store, including personally identifying information, how we use it, with whom it is shared, and the choices you have regarding our use of that information when you use or interact with our website, www.genzcard.co (our ‘website”). At Gen Z Card, protecting your private information is our priority and we are committed to being upfront about it. We respect the privacy needs and concerns of our customers. We appreciate the trust you place in us when you choose to make use of our website and Services and we take that responsibility seriously.

By “personally identifying information”, we mean information that directly identifies you, such as your name, home or work address, delivery address, phone number, payment, credit and billing information, and e-mail addresses. We also collect demographic information, which is not unique to you, such as your postcode. When you visit our websites, we may also collect information about your computer, including your IP address. To clarify, the given meaning of “Personal information” under this policy is in addition to the definition provided by the applicable law.

Changes to this Privacy Policy

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time, we decide to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

Privacy Policy for Children

We do not intentionally gather Personal Data from users who are under the age of 13. If a user under the age of 13 submits Personal Data to us and we learn that Personal Data is the information of a user under the age of 13, we will attempt to delete the information as soon as possible. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably possible.

How We Obtain or Collect Information about You

  • Information You Provide
    “Personal Data” 
    means any information which, either alone or in combination with other information we hold about you, identifies you as an individual, including, but not limited to your: Name, telephone number, location information, city, email address, and username;
    “Social Logins” like Facebook, Google, or Apple provide us with information like first name, last name, and email address, which we use to help you create an account easier and login into your account without creating a new password on our app. Other than first name, last name, and email address, we do not require any additional information from this platform, but in some cases, we are becoming a unique identifier of your account for a specific platform.
  • Automated information collection
    We may collect certain information about your use of the website through the use of tracking technologies or by other passive means. This “passively collected” information includes, but is not limited to, the domain name of the website that allowed you to navigate to the Site, search engines used, the internet protocol (IP) address used, the length of time spent on the Site, the pages you looked at on the Site, other websites you visited before and after visiting the Site, the type of internet browser you have, the frequency of your visits to the Site, and other relevant statistics, including the following.

    1. Log Information: When you access and make use of our website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, IP address, browser type, browser language, the date and time of your request, and one or more cookies (small text files containing a string of characters) that may uniquely identify your browser.
    2. Cookies: When you log in to the website or purchase products or services through the website as a Log-In User, we send one or more cookies (small text files containing a string of characters) to your computer that uniquely identifies your browser. We use cookies to improve the quality of the Site by storing user preferences and tracking user trends. Most web browsers accept cookies automatically but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies.
    3. Links: The website may include links in a format that enables us to keep track of whether these links have been followed by IP addresses. We use this information to improve the quality of our products and design.

How We Obtain or Collect Information about You

Generally, we use the information gathered to provide, improve, and develop our website and the Services we provide to you, to communicate with you, to offer you a better service, and to protect us and our users. When you interact with or make use of our service, we use a variety of technologies to process the personal information that we collect about you for various reasons.

  1. Facilitate the creation of and secure your account;
  2. Send newsletters, surveys, offers, and other promotional materials and for other marketing purposes;
  3. Recommendations and Personalization; personalize your experience with our products, services and recommend products, features, and services that we think might be of interest to you.
  4. Increase and maintain the safety and security of our app, services, and community and prevent misuse;
  5. To understand, diagnose, troubleshoot, and fix issues with our Service
  6. Communicate with you and provide customer support;
  7. Operate, evaluate, develop, manage and improve our Service (including operating, administering, analyzing, and improving our products and services; developing new products and services; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation, and collection activities and other internal functions;
  8. Protect against, identify and prevent fraud and other criminal activity, claims, and other liabilities;
  9. To fulfill contractual obligations with third parties, for example, licensing agreements, and to take appropriate action concerning reports of intellectual property infringement and inappropriate content.
  10. Comply with and enforce applicable legal requirements, relevant industry standards, and policies, including this Privacy Notice and our Terms of Service

Personal Information That We Share

We do not sell, rent, or otherwise trade personal information collected about you through the Site, from Log-In Users, or through Offline Tracking Information collected through the Services to others. The information that you provide to us is an important part of our business and we share your personal information only as described below:

  • Third-Party Service Providers: We may work with third parties, to make available to you products and services for use or employ other companies and individuals to perform certain functions on our behalf. Such services may include product tracking, product shipping, and delivery, product development and enhancement, marketing, and website usage analytics. We may share personal information or any information collected through the Site with these third parties to enable them to provide these services. We may share Offline Tracking Information with our contractors so that they can link such information to the personal information of a particular customer, and aggregate the information on an anonymous basis with similar information for product enhancement.
  • Subsidiaries and Affiliates: We may share personal information or any information collected through the Site with our subsidiaries and affiliates for the purposes for which you provided the information or as reasonably necessary for our internal administrative and business purposes.
  • Merger and Acquisition: We may disclose or transfer personal information or any information collected through your usage of our Service to third parties who acquire all or a portion of our business, whether such acquisition is by way of merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.
  • Protection: We may disclose or transfer personal information or any information collected through the Site and your usage of our Service if we deem it necessary to protect our rights, property, safety, or that of our users, or third parties.
  • Breach of Terms: We may disclose or transfer personal information or any information collected through the Site and your usage of our Service if we find that you are in breach of its terms and conditions or any policies or usage guidelines for products or services.
  • Compliance with laws: We may disclose personal information or any information collected through the Site and your usage of our Service if we are required to do so by law or according to legal process, in response to a request from government officials, law enforcement authorities, or a valid subpoena, or as necessary or appropriate in connection with an investigation of illegal activity, including without limitation to prevent, investigate, detect or prosecute any criminal offense or attack. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  • Consent: We may share personal information by any consent you provide.

Contractors, Manufacturers, or partners who have access to your personal information in connection with providing services for Gen Z Card are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for Gen Z Card.

A User’s personal information will be retained for as long as the User receives the Services, for archiving purposes, and for any period during which there is a dispute between the User and Gen Z Card and otherwise in our sole discretion.

Links to Other Websites and Services

Our Services, the website may contain links to or the ability for you to access third-party websites, products, and services that are not owned, managed, or controlled by us, and who may have privacy policies with different standards than those contained in this Privacy Policy. This Privacy Policy applies solely to information collected by us. We encourage you to read the privacy policies of any third parties before using their websites, products, or services.

Keeping Your Data Safe

As a matter of policy, we are committed to protecting our users’ personal data. We implement appropriate technical, administrative, and organizational measures to help protect the security of your personal data; however, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Although we will do our best to protect the personal data that we gather about you, the transmission of information via the internet is not completely secure and so, we cannot guarantee its absolute security of your data transmitted to the Service; any transmission is at your own risk. We have implemented various policies including encryption, access, and retention policies to guard against unauthorized access and unnecessary retention of personal data in our systems.

Your password protects your user account, so we encourage you to use a strong password that is unique to your Gen Z Card account, never share your password with anyone, limit access to your website and browser.

Data Retention and Deletion

We keep your personal data only as long as necessary to provide you with our Service and for legitimate and essential business purposes, such as maintaining the performance of our Service, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your personal data for as long as you are a user of our Service.

If you request, we will delete or anonymize your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following:

  1. If there is an unresolved issue relating to your accounts, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved;
  2. Where we need to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or,
  3. Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

Purposes For Which We Seek Your Consent

We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop the processing of your data for that purpose.

Also, we employ other companies and individuals to perform functions on our behalf. Examples include website hosting and development, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, and processing credit card payments. They have access to personal information needed only to perform their functions. We require companies with whom we contract for outsourced services to keep data received from us confidential and to use it only for the purposes indicated.

Unsubscribe or Opt-Out

If you have subscribed to our e-mail newsletters, you will always have the opportunity to unsubscribe from future mailings by logging into your account and modifying your preferences. You will also have the opportunity to “opt-out” of commercial e-mail from the applicable Gen Z Card service by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly at [email protected]genzcard.co. We will continue to adhere to this Policy concerning any personal information previously collected.

What Rights and Choices Do You Have?

In compliance with certain restrictions under national law, as a data subject, you have the right to have access to, make updates, erase and restrict processing of your personal data. If you have any questions or objections as to how we collect and process your personal information, please contact our Customer Service. Our Services also include settings that provide you with options as to how your information is being used.

You can get a copy of the personal information collected by us if any. You can choose not to provide certain information, but then you might not be able to take advantage of many features of our Services.

You can add or update certain information by visiting your Account settings section of the application. When you update information, we may keep a copy of the previous version for our records.

How to Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]